(For Truecare Financials)
Truecare Financials (“we”, “our”, “us”) is committed to protecting the privacy of users (“you”, “your”) who access our website and services. This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We may collect the following information when you register, pay, or interact with our services:
- Personal details: Name, mobile number, email address
- Financial information shared voluntarily: loan details, income range, CIBIL-related inputs, employment/business information
- Payment information: Transaction details processed securely via Razorpay (we do not store card or UPI details)
- Technical data: IP address, browser type, device information (for security & analytics)
2. How We Use Your Information
Your information is used strictly for:
- Webinar registration and communication
- Loan-related consultation and case assessment
- Coordinating with banks/NBFCs for negotiation or settlement assistance
- Improving our services and customer experience
- Legal, compliance, and fraud-prevention purposes
We do not sell or rent your personal data to third parties.
3. Data Sharing & Disclosure
We may share limited information only with:
- Partner banks, NBFCs, or service providers solely for processing your case
- Technology partners (CRM, email, WhatsApp tools) for communication
- Government or regulatory authorities if legally required
All partners are bound by confidentiality obligations.
4. Data Security
We use industry-standard security measures to protect your information. However, no online transmission is 100% secure, and users share information at their own discretion.
5. User Responsibility
You confirm that the information shared by you is true and accurate. Any incorrect or misleading data may affect outcomes, for which Truecare Financials is not responsible.
6. Cookies & Tracking
We may use cookies or tracking tools to improve website performance and user experience. You may disable cookies via browser settings.
7. Limitation of Role
Truecare Financials provides consultation, documentation assistance, and negotiation support with banks.
We are not a financial advisor, lender, or guarantor, and we do not promise loan approvals.
8. Policy Updates
We may update this Privacy Policy from time to time. Continued use of the website constitutes acceptance of the updated policy.
9. Contact Information
For any privacy-related concerns, contact:Truecare Financials
Address: A107, Jai Estate, First Floor, Opp SBI Bank, MIDC, Dombivli East – 421201
truecarefinancials@gmail.com